All Digital customer experience articles – Page 9
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CES - Las Vegas
Though traditionally dominated by consumer electronics companies, CES each year features more automotive technology (Photo: CTA) The annual CES consumer electronics show will take place in Las Vegas January 9 through 12, with, once again, strong participation from the automotive industry. Ford Motor CEO Jim Hackett will deliver ...
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carIT Congress: Daimler's compliance chief cites customer trust as key
Daimler's Schick says autonomous-driving rules must be agreed internationally (Photo: Claus Dick)FRANKFURT -- Daimler's compliance chief said customer confidence is key for the success of autonomous and connected driving.Speaking at the carIT Congress here, Olaf Schick said drivers of Daimler's Mercedes-Benz cars can decide for themselves what data they ...
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IAA: Volkswagen steps up electric-vehicle push
On the eve of the IAA, VW CEO Mueller affirms the carmaker’s commitment to electrification (Photo: VW) Volkswagen Group unveiled a new strategy Monday to drive electrification across its model range and make sure it has access to the batteries needed to power its cars. The new plan, ...
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Faraday Future recruits BMW's Kranz as CTO
Kranz (right) helps prepare Faraday Future's Hanford plant for production (Photo: FF)Faraday Future has recruited veteran BMW executive Ulrich Kranz as chief technology officer (CTO), adding more automotive expertise from the German premium car group. Earlier this year, FF hired former Deutsche Bank board member Stefan Krause to head ...
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Philips exec to take over BMW sales & marketing
Nota (pictured) will take over from Ian Robertson on January 1 (Photo: Philips)Ian Robertson will retire as BMW’s head of sales and marketing in 2018, handing over to Philips executive Pieter Nota on January 1. Robertson, the former head of BMW’s Rolls-Royce luxury brand, has been in his current ...
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Toyota in partnership to handle connected-car data
Automotive data traffic is expected to grow 10,000 times in the next 8 years (Photo: Denso)Toyota Motor has formed a partnership with Denso, Ericsson, Intel and NTT to better handle the huge data volumes that are expected to move in and out of tomorrow's cars.The carmaker also said it ...
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Daimler Financial Services pushes digitization with new appointment
Schell will be CXO of Daimler Financial Services (Photo: Daimler)Daimler Financial Services is expanding its senior management team to focus more heavily on digital business models, especially in financing and mobility services.The financial services arm of the German premium car group appointed Benedikt Schell as chief experience officer (CXO), ...
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At Accenture, Schmidt is new automotive boss
Axel Schmidt (Photo: Accenture)Axel Schmidt is taking over from Luca Mentuccia as head of Accenture's global automotive business, effective immediately.Schmidt, 51, previously was in charge of European automotive operations for the global management consultants."I'm looking forward to continue the development started by Luca," Schmidt said.He also warned that car ...
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Poll: German auto industry worried about digital change
Germany's auto industry is dealing intensively with digital disruption, according to a new pollThree out of four automotive companies have serious concerns about the future as the industry faces massive disruption, according to a new study. The survey also found that half of all companies interviewed felt that digital ...
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Ford Europe appoints smart mobility director
Sarah-Jayne Williams will work out of Ford's Smart Mobility Innovation Office in London (Photo: Ford Motor)Ford of Europe has recruited Bearing Point consultant Sarah-Jayne Williams to take charge of the carmaker's efforts in Europe to broaden its business into mobility services and other new ventures.Williams will report jointly to ...
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VW, Tata end cooperation on small cars, new mobility
The Tiago is Tata's best-selling small car (Photo: Tata Motors)Volkswagen Group and Tata Motors ended efforts to forge a small-car and new mobility cooperation, five months after the two car groups started to explore ways to work together in India and other fast-growing markets.The two companies "concluded that the ...
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Outlook: EVs set to soar in late 2020s
More EVs will require more electricity overall. This will reduce demand for diesel and gasoline (Photo: Nissan)Global electric vehicle sales are likely to remain "relatively low" through 2025, but will start rising quickly in subsequent years, according to a new forecast.The Bloomberg Electric Vehicle Outlook 2017 says EV adoption ...
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Volvo Cars to add electric motors to all models
Volvo's mild hybrid is one of three types of EVs the company plans to roll out (Photo: Volvo)Volvo Cars, in a move aimed at distinguishing itself from its big premium-segment competitors, said it will equip all cars it launches from 2019 onwards with electric motors.The decision doesn't mean Volvo ...
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Digital radio grows in car infotainment
WorldDAB's Harrison (center) promised a set of guidelines for in-car DAB units (Photo: WorldDAB)MUNICH -- Broadcasters expect radio to be part of cars' infotainment packages, even as the array of available in-car services expands and internet streaming extends into the car.At the annual WorldDAB Automotive Event, which took place ...
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Volvo forms high-performance EV unit
Volvos upgraded by Polestar compete in the Nuerburgring FIA World Touring Car Championship (Photo: Volvo)Volvo Cars is forming a separate division to build electrified high-performance cars, in a move that underlines how the global automotive industry is readying itself for rapid growth in electric vehicle sales.The Swedish premium car ...
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J.D. Power study: Quality up but infotainment problems abound
The Kia Optima is the Korean brand's biggest US seller (Photo: Kia)J.D. Power's Initial Quality Study found that new vehicles are constructed better than ever, but problems abound in infotainment and other relatively new automotive technologies that are crucial to the auto industry's transformation.The study, which measures the number ...
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JLR invests $25 million in Lyft
JLR will provide Jaguar and Land Rover vehicles to Lyft drivers (Photo: JLR)Jaguar Land Rover is investing 25 million dlrs in US ride-sharing company Lyft, in a move that confirms the auto industry’s resolve to add new revenue streams to its traditional business.JLR, which is owned by India’s Tata ...
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Opel CEO Neumann steps down
Neumann will stay on as a senior manager until Opel's sale to PSA is finalized (Photo: Opel)Opel CEO Karl-Thomas Neumann has stepped down in the runup to his company's takeover by France's PSA Group. He will be succeeded by Opel CFO Michael Lohscheller.Opel, the German brand that is owned ...
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BMW launches car data unit
BMW CarData offers a portal for a range of new connected services (Photo: BMW)BMW has launched a new service designed to better manage the functions ”“ and business opportunities ”“ that are becoming available through car data.The service, which is called BMW CarData, allows customers to decide what data ...
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AGL platform to debut on 2018 Toyota Camry
The 2018 Camry will be the first Toyota vehicle to have the Automotive Grade Linux (AGL) platform underpinning its next-generation infotainment system.AGL, an open source project hosted by the Linux Foundation, is developing a common platform for car infotainment systems and enhanced connectivity that functions as an industry standard.“The flexibility ...